All copiers sold by “B2B Copier Solutions Ltd” in the United Kingdom are subject to the terms and conditions put forth in this warranty document, unless otherwise stated in the invoice, for the time periods described, beginning on the date the copier purchased is received by the buyer.
“B2B Copier Solutions Ltd” offers full warranty coverage for a full 90 days or 20,000 copies/prints on all copiers purchased. This period starts on the date the copier is received by the buyer. During the shipping process, vibrations may occur. This may result in the need to make adjustments to the copier once the copier arrives at destination. For this reason, “B2B Copier Solutions Ltd” takes full responsibility for the copier purchased. Our responsibility includes paying for all missing or broken parts and consumables, as well as labour, for the first 90 days following delivery. Consumables are guaranteed to deliver at least 50% of their full yield. Any non-consumable parts are covered for the initial 90 day warranty. This includes all major non-wearing / non-consumable items such as, but not limited to: power supplies, circuit boards, motors, scanning units, display panels, glass, etc.
• The copier must be plugged into a surge filter and/or power protection device that is properly sized to support the power and filter requirements of the copier as stated by its service manual.
• The warranty does not cover damages that may have resulted from the buyer moving the copier. We recommend that your copier be moved by a certified copier technician.
• The warranty does not cover service issues that are the result of customer abuse or misuse.
• Parts that are replaced will be sent out standard courier, and fitted by our technicians.
Please use the Contact Form below for enquires.
Call 0800 988 6225 for our customer support line.
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